Why photo review matters
After every shift, the dispatcher tags the six photos before approving. This is the chokepoint that catches damage early — and the audit record that closes the argument later. For the full dispatcher workflow, see Photo Review Queue (dispatcher).
Open the photo review queue
- From the left rail, open Schedule → Photo review. The badge counter shows shifts waiting on you.
- Each row is one shift, sorted oldest-first. The driver, plate, end-time, and 6-photo strip appear together.
Review a shift
- Click any row to open its 6-photo strip. The viewer shows yesterday's matching pair side-by-side.
- Tag every photo before approving. The shift cannot leave the queue with an untagged photo.
For each photo, choose one of three tags:
| Tag | When to use it |
|---|---|
| OK | No visible damage or change since the previous inspection |
| Suspicious | Something looks off but you're not sure — Fleet flags it for a second look |
| Damage | Clear new damage visible. This opens the incident creation flow |
Press n to jump to the next shift, o to mark OK, d to mark Damage. Press ? for the full shortcut list.
A flagged shift (any photo marked Damage by the driver) jumps to the top of the queue automatically. Don't skip it — the longer damage goes unrecorded, the harder it is to assign responsibility.
The real value of consistent reviews
Photo review isn't busywork — it's the foundation of your fleet's accountability system. When every shift is reviewed within 24 hours, you can:
- Pinpoint exactly when damage occurred — down to the shift and the driver.
- Build a visual timeline of each vehicle's condition over weeks and months.
- Demonstrate compliance to auditors and insurers with timestamped review records.
- Improve driver behavior — drivers who know every photo is reviewed treat vehicles more carefully.
Set a personal target: clear the review queue before lunch every day. It takes 2-3 minutes per shift with keyboard shortcuts. A clean queue by noon means your fleet's damage window is never more than half a day.