Who we are and what this policy covers
Elevera ("we", "us", or "our") operates the Fleet by Elevera web platform at fleetelevera.com and the Fleet Go mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.
Short version
We collect data to run a fleet management platform. We don't sell your data. You can request deletion at any time.
Personal data, usage data, location, and media
| Data Type | Source | Purpose |
|---|---|---|
| Location (foreground) | Fleet Go mobile app | Record where an incident occurred |
| Location (background, shift only) | Fleet Go mobile app | Live location to dispatcher during active shifts — opt-in per driver, 7-day retention |
| Camera / Photos | Fleet Go mobile app | Inspection photos, damage docs, proof of delivery |
| QR scan data | Fleet Go mobile app | Vehicle identification |
| Crash logs | Crashlytics SDK | Bug detection and fixes |
Short version
We collect only what we need to run fleet operations. Background location is collected only when your organization enables live tracking AND you explicitly opt in in the app — it stops automatically when your shift ends.
The purposes for which we process your data
External providers that process data on our behalf
| Provider | Role | Data Involved |
|---|---|---|
| Supabase | Database, auth, file storage | All user and operational data |
| Firebase Cloud Messaging | Push notifications | Device token, platform info |
| Firebase Crashlytics | Crash reporting | Device info, crash logs |
| Vercel | Web hosting & built-in analytics | Page views, performance metrics (cookieless) |
| Google Tag Manager + Google Analytics 4 | Tag management & web analytics on marketing/auth pages | Truncated IP, page views, click & scroll events, device/browser info, anonymous identifiers via cookies |
Google LLC (United States) is the processor for Google Tag Manager and Google Analytics 4 under the EU-U.S. Data Privacy Framework. See Google's privacy policy for details. Google Analytics 4 only loads on our marketing and authentication pages, never inside the authenticated Fleet workspace.
Who can see your data and when
We do not sell, trade, or rent your personal information to third parties. Your data is shared only with the third-party providers listed in Section 4, solely for the purpose of operating the Service.
Data within the Service is visible to authorized members of your organization based on their assigned role:
Short version
We never sell your data. Visibility within your organization is role-based and access-controlled.
How long we keep your information
We retain your personal information for as long as your account is active or as needed to provide the Service. Incident reports, inspection photos, and operational records are retained according to your organization's settings and requirements.
You may request deletion of your account and associated personal data at any time by contacting us at the address in Section 12. Operational records tied to your organization may be retained by the organization owner after account deletion.
Real-time location sharing during active shifts (opt-in)
When your organization enables live location tracking and you explicitly consent in the Fleet Go mobile app, the app periodically transmits your GPS position, speed, and heading to your dispatcher during active shifts only.
| Aspect | Detail |
|---|---|
| What is collected | GPS coordinates (lat/lng), accuracy, heading, speed, timestamp |
| When | Only during active shifts. Streaming starts on shift start and stops automatically on shift end. |
| Recipients | Dispatchers and owners of the same organization. We do not share this data with any third party. |
| Retention | 7 days raw history. Then automatically deleted. |
| Legal basis | Consent — Art. 6(1)(a) GDPR. You may withdraw consent at any time. |
| How to withdraw | In the mobile app: Profile → Privacy → Live location → Revoke. Your dispatcher map chip disappears immediately. |
| Organization opt-out | Your organization owner can disable live tracking for the whole organization in Settings → Mobile app → Live location tracking. |
For drivers in Germany, Austria, and Switzerland: live location tracking may be subject to works-council (Betriebsrat) co-determination under § 87 Abs. 1 Nr. 6 BetrVG. Your employer is responsible for compliance.
Short version
No background tracking unless your org turns it on AND you opt in. One tap revokes consent and removes you from the live map instantly.
Technical and organizational measures we take
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
What you can request and how
Request a copy of the personal data we hold about you.
Ask us to fix inaccurate or incomplete data.
Request erasure of your personal data.
Receive your data in a portable, machine-readable format.
Opt out of data processing where consent was the basis.
Object to processing of your data in certain circumstances.
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
Age restrictions on the Service
The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
How we notify you of updates
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the effective date at the top. For significant changes, we may also send an in-app notification or email.
Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Get in touch with questions or requests
Elevera Studio, obrt za računalno programiranje, vl. Petar Markota
Ulica Stjepana Draganića 9, 10000 Zagreb, Croatia
OIB 42932294974 · [email protected] · +385 99 833 4349
Full legal disclosure in our Impressum.