On the road during your shift

What the Shift tab looks like once you're rolling

After the inspection submits, the Shift tab switches to active mode. You see:

• An ACTIVE badge at the top of the active-shift card.
• The vehicle plate and the make/model/year (tap to open vehicle details, if your organization has the driver vehicle details module enabled).
• The orange Swipe to End Shift slider at the bottom — used when you're back at the depot.

If your organization has the in-app shift timer turned on, the active-shift card also shows:

• Shift started at — your start time.
• Elapsed — a live counter. The badge color shifts from green to amber as you approach the configured shift length, and to red once you pass it.

If the timer cards aren't visible, your owner has hidden them — the shift is still being recorded server-side, your dispatcher can see it on the web dashboard.

The Report Incident button

Once a shift is active, a Report Incident floating button appears at the bottom-center of every tab. Tap it to start an incident report. It's the only place that button lives — it isn't pinned to the top of the home screen.

Going offline

If your phone loses connectivity, an amber offline banner appears at the top of the Shift tab with a cloud-off icon. Fleet Go keeps working — your start, end, and incident submissions queue up and finish when you're back on a signal.

What Fleet Go is not doing while you drive

So you don't expect features that aren't there:

• No continuous location tracking. Fleet Go does not stream GPS to dispatch in the background. Location is only requested when you reach the Location step inside an incident report.
• No in-app break button. There is currently no Start Break / End Break flow inside Fleet Go.
• No "Report Stop" button. If you need to flag a delay, message your dispatcher directly or report it as part of the next incident if relevant.

If your operation needs break logging or live location, raise it with your owner — those features aren't shipped in the current Fleet Go version.

Tips for a smooth shift

• Don't force-close Fleet Go. It doesn't need to stream in the background to record your shift, but force-closing can interrupt photo or incident uploads that are still in flight.
• Watch the elapsed timer if your org shows it. Approaching the amber band is a good signal to plan your route home before you slip into red.
• Report incidents immediately, not at the end of the shift. Fresh reports with on-scene photos and an accurate GPS pin are dramatically more useful than end-of-day recollections.
• Keep an eye on the offline banner. A submission that "didn't go through" usually just hasn't synced yet — wait for the banner to disappear.

Wrapping up

When you return to the depot, follow the end-shift checklist to close your shift. If anything in the app misbehaves while you're driving, the Troubleshooting & FAQ covers the common fixes.