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Jobs Management

Updated 2026-04-305 min read

Create and manage delivery jobs, assign drivers and vehicles, track progress, and review proof of completion.

The jobs list

Navigate to Jobs in the sidebar to see all jobs in your organization. The jobs page presents a list view sorted by creation date (newest first), with built-in filtering capabilities.

Each job entry in the list shows:

  • Job title or reference — Identifying label for the job
  • Driver — Assigned driver name
  • Vehicle — Assigned vehicle plate number, make, and model
  • Status — Current job status
  • Created at — When the job was created

Filtering jobs

The jobs page provides dropdown filters for:

  • Driver — Show only jobs assigned to a specific driver (active drivers only)
  • Vehicle — Show only jobs assigned to a specific vehicle (active vehicles only)

Use these filters to quickly find all jobs for a particular driver or vehicle, which is especially useful when investigating performance or reviewing a driver's workload.

Creating a new job

  1. Click the Create Job button in the header area of the jobs page.
  2. Enter the job details — title, description, and any reference information.
  3. Select a driver from the dropdown list of active drivers in your organization.
  4. Select a vehicle from the dropdown list of active vehicles.
  5. Add stops if the job involves multiple delivery or pickup locations. Each stop can include an address, instructions, and expected time.
  6. Save the job. It will appear in the jobs list and be visible to the assigned driver in their mobile app.
TIP

When assigning a driver and vehicle, check the Schedule page to make sure the driver is available and the vehicle is not already committed to another shift or job for the same time period.

Job detail page

Click any job in the list to open its detail page. The detail page provides:

Job overview

  • Full job details including title, description, and reference
  • Assigned driver and vehicle
  • Current status with a colored badge
  • Creation timestamp and last update

Stops

Jobs can include one or more stops. Each stop shows:

  • Address or location description
  • Delivery instructions or notes
  • Planned arrival time
  • Completion status — whether the driver has marked this stop as done

Stops are listed in the intended order of execution, giving you a view of the planned route.

Status history

A timeline of status changes showing when the job moved through each phase. Each entry records who made the change and when, providing a clear audit trail.

Proof of completion

When drivers complete stops or finish the entire job through the Fleet Go app, they may attach proof of completion — photos, signatures, or delivery notes. These are visible on the job detail page, giving you confirmation that the work was done.

How jobs relate to shifts

Jobs and shifts are related but distinct concepts in Fleet:

  • A shift represents a driver's working period with a vehicle. It has start and end times, inspection photos, and a status (ACTIVE, COMPLETED, CANCELLED).
  • A job represents a specific task or delivery assignment. It has stops, completion status, and proof of delivery.

A driver typically works on one or more jobs during a single shift. The shift tracks the vehicle and driver's time on the road, while jobs track the actual work being performed. Both reference the same driver and vehicle, so you can cross-reference them to build a complete picture of daily operations.

NOTE

Creating a job does not automatically create a shift. The driver must start their shift separately through the Fleet Go app. Similarly, starting a shift does not require an assigned job — a driver can be on shift for general fleet operations without a specific job assignment.

Tracking job progress

Monitor job completion from the jobs list page. The status column and any visual indicators show which jobs are pending, in progress, or completed. For active jobs, check the stops to see how far along the driver is in their route.

If a job appears stuck or a driver is not marking stops as complete, follow up directly. The job detail page gives you all the context needed to understand where the driver should be and what they should be doing.

Why structured job management matters

Jobs are the reason your fleet exists — vehicles and drivers serve the job, not the other way around. Tracking jobs with stops, proof of completion, and status history gives you visibility into whether deliveries are actually happening as planned.

A completed job with proof-of-delivery documentation protects your organization during customer disputes. Instead of "trust us, it was delivered," you have timestamped GPS coordinates and a completion confirmation.

Recommendations

  • Always assign both a driver and a vehicle to each job. Unassigned jobs are invisible to drivers and create confusion when dispatching.
  • Add stops in the order the driver should complete them. While the driver can deviate, having an optimal route order reduces driving time and fuel costs.
  • Check job completion status by end of day. Any job still showing "In Progress" at closing time needs a follow-up — the driver may have forgotten to mark it complete, or the delivery genuinely failed.
  • Use the jobs list CSV export for weekly delivery reporting. It gives you a clean spreadsheet of all jobs with statuses, driver assignments, and completion data.

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