Three voices.
One incident.
Draft emails to insurers, vendors and drivers from incident and vehicle details. Review the draft before sending.
Please find attached the full claim pack for incident INC-2847 involving van VAN-4493 on 14 March 2026. We aim to settle within 14 days as per policy 4271-DSP.
Anbei der aktuelle Schadensbericht VAN-4493. Können Sie uns bis Donnerstag ein verbindliches Angebot zukommen lassen? Der Wagen steht bei Ihnen ab Mittwoch 09:00.
This is the third missed handover this month. We need the 6-photo capture to start every shift — no exceptions. Please review the procedure in Fleet by Elevera before tomorrow’s clock-in.
Real facts. No hallucinations.
Each draft ships the incident metadata, prior status changes, attached estimates, and the cost split. No fictional plate numbers. No invented policies.
{
"tone": "formal",
"recipient": "insurer",
"locale": "en",
"context": {
"incident_id": "INC-2847",
"vehicle": { plate: "VAN-4493", make: "MB", model: "Sprinter" },
"driver": { name: "Marko P.", license: "..." },
"occurred_at": "2026-03-14T09:18:00Z",
"type": "MAJOR_DAMAGE",
"estimated_cost": 720,
"final_cost": 720,
"photos": [6 attached],
"status_history": [NEW → IN_REVIEW → CLOSED, 3 transitions],
"policy": { insurer: "Allianz", ref: "4271-DSP" }
},
"include_pack_attachment": true
}The draft is a draft. You always own the send.
Edit the draft and check its facts before sending.
...for incident INC-2847 involving van VAN-4493 on 14 March 2026...
Same model.
Different prompt scaffolds.
Drafts feel native, not translated. We maintain separate prompt templates per locale with region-specific phrasing and salutation conventions.
“Please find attached the full claim pack...”
„Anbei finden Sie den vollständigen Schadensbericht…“