Three voices.
One incident.
Pre-trained on incident structure, vehicle data, and your prior closes. Drafts polite, firm, well-cited emails to insurers, vendors, and drivers — in 6 seconds, in EN or DE.
Please find attached the full claim pack for incident INC-2847 involving van VAN-4493 on 14 March 2026. We aim to settle within 14 days as per policy 4271-DSP.
Anbei der aktuelle Schadensbericht VAN-4493. Können Sie uns bis Donnerstag ein verbindliches Angebot zukommen lassen? Der Wagen steht bei Ihnen ab Mittwoch 09:00.
This is the third missed handover this month. We need the 6-photo capture to start every shift — no exceptions. Please review the procedure in Fleet Go before tomorrow’s clock-in.
Real facts. No hallucinations.
Each draft ships the incident metadata, prior status changes, attached estimates, and the cost split. No fictional plate numbers. No invented policies.
{
"tone": "formal",
"recipient": "insurer",
"locale": "en",
"context": {
"incident_id": "INC-2847",
"vehicle": { plate: "VAN-4493", make: "MB", model: "Sprinter" },
"driver": { name: "Marko P.", license: "..." },
"occurred_at": "2026-03-14T09:18:00Z",
"type": "MAJOR_DAMAGE",
"estimated_cost": 720,
"final_cost": 720,
"photos": [6 attached],
"status_history": [NEW → IN_REVIEW → CLOSED, 3 transitions],
"policy": { insurer: "Allianz", ref: "4271-DSP" }
},
"include_pack_attachment": true
}The draft is a draft. You always own the send.
Inline editing before send. Owner-edit rate is 34% — small tweaks, mostly. Nothing leaves without you pressing Send.
...for incident INC-2847 involving van VAN-4493 on 14 March 2026...
Same model.
Different prompt scaffolds.
Drafts feel native, not translated. We maintain separate prompt templates per locale with region-specific phrasing and salutation conventions.
“Please find attached the full claim pack...”
„Anbei finden Sie den vollständigen Schadensbericht…“